Privacy Policy

1. Information We Collect

We collect information to provide you with the finest luxury hospitality experience. This includes information you provide directly (such as your name, email, phone number, and payment details when booking a stay) and information we collect automatically (such as your IP address, browser type, and interaction with our website).

2. How We Use Your Information

The information we collect is used to process your bookings, manage your stay, and provide personalized concierge services. We may also use your contact information to send you updates about your reservation, special offers, and news about Cayetana, provided you have opted in to receive such communications.

3. Information Sharing & Disclosure

We respect your privacy and will never sell your personal information to third parties. We may share necessary details with trusted service providers (such as payment processors and property management software) solely for the purpose of facilitating your stay and improving our services.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. All payment transactions are encrypted using secure socket layer (SSL) technology and processed through secure, PCI-compliant gateways.

5. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your data. If you wish to exercise any of these rights, please contact our privacy team using the details below.